Payments, Cancellations & Refunds

KundliStory’s current service

KundliStory currently does not charge a website subscription or checkout fee for its calculation, saved-profile, PDF or optional AI features. The website has no direct payment checkout. Optional AI and voice typing depend on a limited quota shared through the operator’s Groq Free plan.

If we later introduce paid services, their price, billing party, scope, cancellation and refund conditions must be explained before purchase. This page does not authorise a future charge or subscription.

Free AI with a shared usage limit

Optional AI uses the operator’s Groq Free plan through KundliStory’s server. Visitors sign in to KundliStory with Google; they do not need a separate AI-provider account, API key, payment method or subscription. Shared provider quota and application limits can prevent a reply. When a limit is reached, wait and try later; there is no automatic paid upgrade. Failed requests are not retried automatically. This is not a promise of unlimited or permanent free AI.

Once consented and signed in, prepared life readings opened in the app may generate automatically and use quota. Chat uses quota when a question is sent. Voice transcription also uses quota when an accepted recording is submitted to Groq. Cancel before submission discards the recording; audio already submitted cannot be recalled. Retrying makes another provider request. Closing the page or clearing a conversation does not cancel a request already sent.

Report delivery and corrections

KundliStory displays calculated reports in the browser and generates PDF downloads when requested. It does not currently sell or ship printed reports, gemstones or remedies, provide a prepaid consultation wallet, or arrange paid appointments with human astrologers. An AI-written conversation is not a live consultation with a human professional.

Check the birth inputs before calculating. If an input is wrong, correct it and calculate again; an existing download will not change itself. An AI request for the revised chart can use additional shared quota. Reporting an error does not require payment.

A calculation or AI request can fail or take longer because of device, hosting, network or provider issues. A missing reply does not prove that no quota was used. Wait when the app reports a limit; do not retry repeatedly. KundliStory does not ask you to pay to restore the shared free quota.

Billing questions, cancellations and refunds

KundliStory’s current service has no paid checkout, AI subscription or visitor Groq billing flow. Signing out or turning off AI does not erase provider records. Any independent subscription you arranged elsewhere must be managed with its billing party; KundliStory cannot cancel it or promise a refund on its behalf.

If a charge appears to have been made by KundliStory, contact us with the date, amount, currency and a redacted receipt or transaction reference. Never send a full card number, security code, password or login code. Do not assume a charge is legitimate merely because it mentions this website.

Nothing here excludes a cancellation, refund, charge-dispute or other remedy you have under applicable law. There is no blanket “all payments are non-refundable” rule in these pages.

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